rajee's Privacy Policy

1. Scope of Information Collection

The rajee platform collects the information listed below for the purpose of providing proper services, managing accounts, and ensuring security.

1.1 Registration and Identity Information

Information we collect when you create an account:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and the username used on the platform
• National ID card or other government-issued identity document details (for KYC verification)
• Residential address and country

1.2 Financial and Transaction Information

The following information is collected to process deposits and withdrawals:

• bKash, Nagad, Rocket, or Upay mobile number (for payment gateway verification)
• Bank account details (where applicable)
• Transaction history, amounts, and dates

1.3 Technical and Device Information

Information automatically collected when you access the platform:

• IP address and unique device identifier (Device ID)
• Browser type, version, and operating system
• Login time and session duration
• Data obtained from cookies and similar tracking technologies
• Navigation activity and click patterns on the platform

2. Purpose of Information Use

rajee uses collected information for the following legitimate purposes:

2.1 Service Operations

• Account creation, verification, and management
• Processing deposits and withdrawals (minimum ৳500 per transaction)
• Accurate delivery of bonuses, cashback, and VIP rewards
• Resolving issues through the customer support team
• Technical development and maintenance of the platform

2.2 Compliance and Security

• Age verification (preventing access by persons under 21)
• Prevention of fraud and money laundering (following AML policy)
• Compliance with Know Your Customer (KYC) regulations
• Detecting unusual transactions or suspicious activity

2.3 Responsible Gaming

Monitoring players' gaming behaviour to identify problematic gambling patterns and providing support where needed is part of our responsibility. To learn more, visit our Responsible Gaming page.

2.4 Communications

• Sending important account notifications and security alerts
• Providing information on promotional offers and bonuses (subject to user consent)
• Notifying users about changes to platform policies

3. Cookies and Tracking Technologies

The rajee platform uses cookies and similar technologies to improve the user experience and ensure the functionality of the platform.

3.1 Types of Cookies

• Essential Cookies: Required to maintain login status and ensure security — these cannot be disabled.
• Functional Cookies: Store user preferences, language settings, and session information.
• Analytical Cookies: Analyse platform usage patterns to help improve services.
• Marketing Cookies: Used to display personalised advertisements and promotions — these are used based on user consent.

3.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, this may limit some functionality of the platform.

4. Information Sharing and Third Parties

rajee never sells your personal information. However, information may be shared with trusted third parties in the following limited circumstances:

4.1 Payment Processors

Necessary information is shared with bKash, Nagad, Rocket, Upay, and partner banks to complete deposit and withdrawal transactions. These partners follow their own privacy policies.

4.2 Technology Service Providers

Gaming software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi — and other technology partners may receive limited information to provide their services.

4.3 Legal Obligations

Information may need to be disclosed to fulfil court orders, regulatory authority requirements, or applicable legal obligations. In such cases we will endeavour to notify the user as much as possible.

4.4 Fraud Prevention

Relevant information may be shared with security agencies or government authorities in the interest of investigating money laundering, fraud, or other unlawful activity.

5. Data Retention and Security

5.1 Data Retention Period

rajee may retain your information while your account is active and after it is closed for the following reasons:

• To fulfil legal and regulatory obligations (generally 5-7 years)
• For dispute resolution and contract enforcement
• To maintain audit records of financial transactions

5.2 Security Measures

rajee takes the following technical and organisational measures to keep your information secure:

• SSL encryption (TLS 1.2 or higher) — on all data transfers
• Encryption at Rest for stored data
• Two-Factor Authentication
• Regular security audits and Penetration Testing
• Access controls on data — only authorised staff can access the information they need
• 24/7 monitoring for suspicious activity

However, complete security on the internet cannot be guaranteed. If you suspect a security breach, please notify our support team immediately.

6. User Rights

As a rajee user you have the following rights regarding your own information:

6.1 Right to Access

You may at any time request a copy of the information rajee holds about you.

6.2 Right to Rectification

Contact our support team to correct any inaccurate or incomplete information stored in your account.

6.3 Right to Erasure

You may request that your personal information be deleted. However, if there are legal obligations, disputed transactions, or incomplete financial processes, some information will be retained for the specified period.

6.4 Right to Object to Processing

You may object at any time to marketing communications and non-essential data processing. Contact our support team to do so.

6.5 Right to Data Portability

You may request your transaction history and account information in a structured, machine-readable format.

7. Minors and Age Verification

rajee is intended only for persons aged 21 or older. We do not intentionally collect any information from minors.

We verify age at the time of registration and further detailed verification is carried out during the KYC process. If we become aware that a minor has created an account, that account will be closed immediately and the related information will be deleted.

If you believe a minor is using rajee, please notify us immediately.

8. International Data Transfers

rajee is an international service. Your information may be stored on servers outside Bangladesh. In such cases we ensure that data transfers take place under the following conditions:

• Necessity to fulfil contractual terms with the customer
• Presence of internationally recognised standard security safeguards
• Signing of strict data processing agreements with third parties

Contact our support team for more information regarding data transfers.

9. Policy Changes and Notifications

rajee may revise this Privacy Policy from time to time. If changes are made, we will:

• Publish the updated policy with a new date on this page
• Send a notification to the registered email address for significant changes
• Notify users of notable changes when they log in to the platform

Continued use of the platform after changes will be considered as your consent to the revised policy. We therefore recommend that you review this page regularly.

10. Links to Other Platforms

The rajee platform may occasionally reference third-party services. This Privacy Policy applies only to the rajee.cam website. Third-party websites or services have their own privacy policies for which rajee is not responsible.

11. Contact and Complaints

If you have any questions, requests, or complaints regarding this Privacy Policy or the use of your personal information, please contact us. Our privacy team will acknowledge your request within 72 hours.

For more information visit our FAQ page or read our About Us page.