rajee — Safe Gaming

Responsible Gaming —
Enjoyment and Safety Go Together

rajee believes gaming should be entertaining — not a burden. We have strong responsible gaming tools and support systems in place to protect you.

Our Commitment

At rajee, we believe that online gaming should be an enjoyable, safe, and controlled experience. Responsible gaming is not just a policy — it is the core foundation of our platform. We run our service with every player's mental, financial, and family well-being in mind.

When gaming is no longer entertainment, it can become a serious problem. rajee is aware of this, and our platform has tools and features to help you set limits, take breaks, and seek professional support when needed.

Most importantly: rajee is for adults aged 21 and over only. Minors are strictly prohibited from opening an account or playing any games.

For ages 21 and above only Safe and Secure Platform

The Core Pillars of Responsible Gaming

The principles we follow at rajee to keep your gaming experience safe.

Age Verification (21+)

Age verification is mandatory when registering at rajee. We ensure that only those aged 21 or above can use our platform. Accounts belonging to minors are suspended immediately.

Setting Deposit Limits

You can set your own maximum daily, weekly, or monthly deposit amount. Once the limit is reached, the system will automatically stop any further deposits — so you do not spend beyond your means.

Break / Time-Out

Feel like you need a break? You can set a time-out on your account for anywhere from 24 hours to 30 days. During this time you will not be able to log in or place bets.

Self-Exclusion

If you feel gaming is getting out of control, use the self-exclusion option. You can permanently lock your account for 6 months to 5 years. This decision cannot easily be reversed.

Gaming History Review

Visit your Wallet section to see your full deposit and withdrawal history. Analyse your spending patterns and decide whether your limits are right for you.

24/7 Support

Reach out to our Bengali live chat support at any time. Our team is ready to talk about gaming concerns and direct you to the right support.

10 Tips for Healthy Gaming

Following these simple habits keeps gaming enjoyable at all times.

01

Set a budget first: Decide the maximum amount you will spend before each session and stick to that decision.

02

Play with a time limit: Keep track of the clock. Playing for long stretches reduces judgement and increases the risk of losses.

03

Don't try to recover lost money: Avoid the thinking of "just a little more and I'll make it back." Losses typically continue.

04

Don't play when drinking or under stress: Poor mental state leads to poor decisions. Play only when you are in a clear and healthy frame of mind.

05

Gaming is entertainment — not a source of income: Never bet with borrowed money or loans. Gaming can never be a reliable source of income.

06

Take regular breaks: Take at least one break every hour, get up, and do something else.

07

Spend time with family and friends: Gaming should never replace family relationships or social life.

08

Monitor your feelings: If you feel angry, anxious, or frustrated when you lose, end the session.

09

Use your account limits: rajee's deposit limit and time-out features help you play according to your plan.

10

Ask for help when needed: If you cannot manage on your own, do not hesitate to speak with our support team or a specialist organisation.

Signs of Problematic Gaming

If you notice the following signs in yourself or someone you care about, seek support right away.

Spending more time or money on gaming than budgeted

Feeling restless or anxious when unable to play

Returning repeatedly to "win back" lost money

Hiding gaming from family or friends

Borrowing money or breaking into savings for gaming

Neglecting work, studies, or family

Repeatedly trying to stop playing but failing

Lying or keeping secrets about gaming

If you or someone you know is experiencing these signs, please contact our support team directly. Our specialist team is available in Bengali 24/7.

rajee's Safety Tools

Activate these features in your account settings and keep your gaming under control.

Deposit Limits

Set a maximum daily, weekly, or monthly deposit amount. Reducing the limit is immediate; increasing it requires a 7-day wait.

Session Reminder

After a set period of time, the system will remind you how long you have been playing — so you can take action as you see fit.

Time-Out

Temporarily close your account for 1 to 30 days. Once the time-out ends, access is restored automatically.

Self-Exclusion

Permanently lock your account for 6 months to 5 years. Once this step is taken, it cannot be cancelled until the period expires.

Protection for Minors

rajee strictly ensures that no one under the age of 21 can use our platform. Age verification during registration is mandatory, and any suspicious account is investigated and closed.

If you have children or teenagers at home, use parental control software on your device and keep your rajee account password secure. Never share your login details with anyone.

If you believe a minor has used or is using your account, notify our support team immediately: [email protected]

Minor Protection Measures

  • Mandatory age verification for account registration
  • Account investigation and suspension for suspicious activity
  • Keep parental controls active on your device
  • Never share your password
  • If in doubt, report it to [email protected]

Need Help? We Are Here

Contact our specialist team for any gaming-related concerns.
We will provide the right support while keeping everything completely confidential.

Live Chat

Instant support in Bengali 24/7. Log in to the site and start a chat.

Email

[email protected] — Send us a message about responsible gaming.

Your communication will remain completely confidential. Support, not judgement, is our goal.

Frequently Asked Questions

Answers to common questions about responsible gaming.

You must be at least 21 years old to open an account and play games at rajee. Age is verified during registration, and accounts belonging to anyone under 21 are closed immediately. This is a mandatory policy with no exceptions.

Log in to your account and go to Account Settings or the Responsible Gaming section. There you can set daily, weekly, and monthly deposit limits separately. Reducing a limit takes effect immediately. If you want to increase a limit, there is a 7-day waiting period for your protection.

Self-exclusion is a feature that lets you block your own access to your account for a set period of time. This period can range from 6 months to 5 years. Once self-exclusion is active, you will not be able to log in or make any transactions. It cannot be cancelled before the set period ends — so make this decision carefully.

A time-out is a temporary break — from 1 day to 30 days — after which access is restored automatically. It is suitable for a short break. Self-exclusion, on the other hand, is a long-term measure that sets strict limits for dealing with problematic gaming and cannot be cancelled before the set period ends. For serious issues, self-exclusion is more effective.

rajee's live chat support is available in Bengali 24/7. You can also email [email protected]. Our team is ready to discuss gaming problems without judgment and point you in the right direction. All information is kept completely confidential.

You can set limits and self-exclusion for your own account. There is no option to directly block someone else's account, but if a family member is having problems, let our support team know — we will help take the necessary steps.

Play Responsibly,
Enjoy the Experience

Enjoy your favourite games in a safe environment at rajee. See the FAQ to learn more.

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