Frequently Asked Questions
Answers to all your questions about rajee
From opening an account to depositing with bKash, claiming a bonus or cricket betting — find out everything on this FAQ page.
Welcome to rajee. On this page we have compiled answers to the most common questions from Bangladeshi players all in one place. You will find clear information on account registration, depositing and withdrawing money via bKash and Nagad, how to play slots and live casino games, bonus terms and conditions, and safe gaming. Still have a question? Our 24/7 Bengali live chat support is always ready.
Account and Registration
Questions and answers about creating a new account at rajee, logging in and managing your profile.
To create an account at rajee you need an active mobile number, a strong password and your date of birth. The platform is for people aged 21 and above only. Provide accurate information at registration — incorrect details can cause problems during verification later. The whole process takes just a few minutes.
No. Under rajee's rules, only one account is allowed per person. If you try to open multiple accounts using the same device, mobile number or payment method, all accounts may be suspended and any funds held may be forfeited. If you run into any trouble, contact us via live chat.
On the rajee login page, click the "Forgot your password?" option and enter your registered mobile number or email. A verification code will be sent to you, which you can use to set a new password. If you have trouble with this method, contact our 24/7 live chat directly — our team will assist you quickly.
Yes, account verification may be required especially before withdrawing large amounts. This is for your own protection — to prevent anyone from withdrawing funds from your account without authorisation. A clear photo of your national identity card or birth registration certificate is generally sufficient. Once verification is complete, transactions go through more smoothly.
Absolutely. The rajee website is fully mobile-friendly. Visit rajee.cam from any smartphone browser and log in as normal to start playing. There is no need to download a separate app — the site automatically adjusts to fit your screen size.
Deposits and Withdrawals
All questions and answers about payments via bKash, Nagad, Rocket, Upay and bank transfer.
The minimum deposit at rajee is ৳500. This limit applies to all payment methods — bKash, Nagad, Rocket, Upay and bank transfer alike. The minimum withdrawal amount is also ৳500. Depositing in one go rather than in small steps gives you a better advantage when it comes to the welcome bonus.
After sending money via bKash, it usually arrives in your rajee wallet within a few minutes. You will receive a confirmation message once the transaction is complete. If it takes more than 15 minutes, contact live chat with your transaction ID and the team will resolve it quickly.
Go to the wallet section of rajee, select the "Deposit" option, then choose Nagad. Send the money to the designated number using the Nagad app or USSD (*167#) and save the transaction reference number. After confirmation, the funds will be added to your gaming balance automatically.
Withdrawal requests at rajee are generally processed within 1 hour. Money reaches you fastest via mobile banking services like bKash and Nagad. Bank transfers may take a little longer. rajee does not charge any processing fee — however, your payment provider's own charges may apply.
Yes, both Rocket and Upay are supported payment methods at rajee. Deposits and withdrawals can also be made via direct bank transfer. A minimum of ৳500 applies to all methods. Choose whichever option is most convenient for you.
Common reasons for a rejected withdrawal include incomplete bonus wagering requirements, unverified identity, or incorrect payment details. First check your account notifications or email. If the problem continues, write to [email protected] or contact live chat — you will receive a detailed explanation and a resolution.
Games and How to Play
General questions and answers about slots, live casino, cricket betting and Plinko.
The cricket section of rajee offers betting on matches in BPL, IPL, T20 World Cup and various other tournaments. You can place bets before the match starts or while it is in progress (live betting). Choose from various markets including match winner, run totals and wickets. Check the odds carefully before placing a bet and stay within your own budget.
RTP (Return to Player) is the theoretical percentage of money a game returns to players over the long term. rajee's slot games come from well-known providers such as Pragmatic Play, PG Soft and JILI, who ensure fair play through independent auditors. The outcome of every spin is controlled by an RNG (Random Number Generator), so results are completely unbiased.
Yes, the live casino section of rajee works well on mobile devices. Live roulette, baccarat and other table games from providers like Evolution Gaming and Ezugi can be enjoyed right in your mobile browser. For the best experience, use a stable internet connection (4G or Wi-Fi) and an updated browser.
Aviator is a crash game by Spribe where a plane flies and a multiplier keeps rising. You need to cash out before the plane crashes. The longer the plane flies, the higher the multiplier grows — but it can crash at any moment. Cashing out at the right time is the core challenge of this game. Start with small amounts.
Plinko is a popular chance-based game where a ball falls through pegs and lands in various multiplier slots at the bottom. Go directly to the Plinko page from the rajee navigation menu. The game is simple and fast-paced — a great option for new players.
Bonuses and Promotions
Questions and answers about the welcome bonus, wagering requirements, cashback and VIP benefits.
When you open a new account at rajee and make a first deposit of at least ৳500, you will receive a 100% bonus of up to ৳10,000. That means if you deposit ৳5,000 you can start playing with ৳10,000 in total. The bonus is added to your wallet automatically — no separate code is needed.
The wagering requirement for the welcome bonus is 25x. This means you can withdraw your winnings after placing bets totalling 25 times the bonus amount. For example, if you receive a ৳5,000 bonus, you will need to place a total of ৳125,000 in bets. Read the bonus terms and conditions carefully to avoid any confusion.
You can move up to VIP levels by playing regularly at rajee. There are four levels: Bronze — up to 0.4% weekly cashback; Silver — up to 0.8%; Gold — up to 1.1%; and Platinum — up to 1.5% weekly cashback. Moving to higher levels also brings priority support and special offers.
Cashback is given on net losses each week at a set percentage rate based on your VIP level. At the Platinum level you can receive up to 1.5% back. Cashback is added to your wallet automatically on the designated day of the week. For a detailed calculation, ask via live chat.
The applicability of a bonus depends on the terms of the specific offer. Some bonuses can only be used on slots, some on sports, and some on all types of games. Read the terms and conditions carefully when accepting a bonus, or ask via live chat — confirm which games the bonus applies to before you start.
Security and Responsible Gaming
Questions and answers about protecting your account, the privacy of your personal information and safe gaming habits.
rajee uses SSL encryption technology to keep all your information secure. Your name, mobile number and payment details are never sold or shared with third parties. You can find more details on our privacy policy page. We are committed to being a safe and trustworthy platform.
No. rajee is strictly an adult platform — only those aged 21 or above may open an account and play. Age is verified during account registration. We take appropriate measures to protect minors.
Yes. rajee believes in responsible gaming and offers a self-exclusion facility. If you feel that gaming is having a negative impact on your life, let the support team know — they will help restrict your account for a set period or permanently. To learn more, visit our Responsible Gaming page.
Yes, you can set daily, weekly or monthly deposit limits if you wish. This helps you manage your spending. To set a limit, do it directly from account settings or request it from the support team via live chat. Play on your own terms — do not go beyond your budget.
rajee's support team serves you in Bengali 24 hours a day, 7 days a week. You can get instant help through the live chat button on the site. To contact us by email, write to [email protected]. There is no phone or WhatsApp number — live chat and email are our official contact channels.
Still have questions?
Our Bengali support team is always ready — speak with us directly on live chat or reach out by email.
Live Chat
Get instant support in Bengali 24/7. Click the chat button on the site.
Email Support
For detailed queries, write to: [email protected]
Terms & Conditions
Read complete information about bonus, payment and gaming rules.
Read Terms & Conditions →Start playing at rajee
100% bonus on your first deposit up to ৳10,000 — begin your journey today.